Shipping policy

Shipping Policy

Last updated: 7 September 2026

Nextria ships to selected international destinations. Available delivery options, charges and currencies may vary by market and are shown at checkout where applicable.

1. Order processing

Most orders are prepared for dispatch within 1–3 business days, based on the current store fulfilment information. Processing times may be longer during unusually busy periods, public holidays or where an order requires additional verification.

2. Delivery estimates

Delivery times vary by destination, carrier, customs processing and local conditions. The applicable estimate for an order should be taken from the information shown at checkout, in the order confirmation or in the relevant delivery communication.

We do not state a fixed Australia-wide delivery time in this policy unless the applicable fulfilment route has been confirmed. An estimated delivery window does not waive any right you may have under applicable consumer law if goods are not supplied within a required or reasonable time.

3. Tracking

Where tracking is available, we will send tracking information to the email address provided with the order after dispatch. Tracking updates are supplied by the carrier and may take time to appear.

4. Address accuracy

Please check the delivery address before submitting an order. If you notice an error, contact contact@shopnextria.com as soon as possible. We will try to assist before dispatch, but we cannot guarantee that an address can be changed after an order has entered fulfilment.

5. Customs, taxes and import charges

Depending on destination and how taxes or duties are handled at checkout, import taxes, duties or carrier charges may be payable. Any amounts we collect will be shown where applicable. Where charges are not collected by us, the recipient may be responsible for them if legally required.

6. Delayed, lost or damaged deliveries

If tracking shows an unusual delay, or if an order is missing or arrives damaged, contact us at contact@shopnextria.com. We will investigate with the relevant fulfilment or delivery provider and provide any remedy required under applicable law.

7. Australian customers

Shipping terms do not exclude or limit the consumer guarantees and remedies that apply under the Australian Consumer Law. Overseas businesses selling directly to Australian consumers are subject to the ACL in relation to those sales.

8. Contact

Email: contact@shopnextria.com

Business contact address currently listed for the store: Moneyguyneen, Kinnitty, County Offaly, R42 XT57, Ireland.