Our Privacy Policy
Nextria Privacy Policy
Last updated: July 13, 2026
This Privacy Policy describes how Nextria ("the Site", "we", "us", or "our"), operating from Moneyguyneen, Kinnitty, County Offaly, Ireland, collects, uses, discloses, and safeguards your personal information when you visit, use our services, or make a purchase from shopnextria.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose personal information we process.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge the collection, use, and disclosure practices described in this Privacy Policy.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices, technological developments, or applicable legal and regulatory requirements in Canada and internationally. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any additional steps required under Canadian privacy laws.
2. How We Collect and Use Your Personal Information
To provide our e-commerce Services to Canadian customers, we collect personal information about you from a variety of sources. The information we collect varies depending on how you interact with our Site.
In addition to specific transaction requirements, we use your personal information to:
• Communicate with you and fulfill orders placed on our Site.
• Comply with legal and tax obligations (including Canadian federal and provincial regulations).
• Enforce our Terms of Service.
• Prevent fraud and protect the security of our Site, our business, and our customers.
3. What Personal Information We Collect
A. Information You Provide Directly to Us
Information you submit directly through our Site or customer support channels includes:
• Contact Details: Name, email address, phone number, shipping address, and billing address.
• Order Information: Items purchased, order history, billing address, shipping details, and payment confirmation.
• Account Credentials: Username, encrypted passwords, and security verification details (if you create an account).
• Customer Support Communications: Information, photos, or documents you share when contacting us regarding product inquiries, returns, or technical issues.
B. Information Collected Automatically (Usage Data & Cookies)
When you visit or navigate our Site, we automatically collect certain technical information ("Usage Data") using cookies, pixels, and web beacons. Usage Data includes:
• Device type, operating system, and browser specifications.
• IP address and approximate geographical location.
• Browsing actions, pages viewed, time spent on pages, items added to cart, and referral sources.
C. Information Obtained from Third Parties
We receive personal information from third-party service providers acting on our behalf:
• Shopify Inc.: Our e-commerce platform provider hosting our storefront and customer database.
• Shopify Payments & Payment Processors: Secure third-party payment infrastructure processing payment cards, billing details, and transaction verification.
• Analytics and Ad Networks: Partners supplying web performance metrics and targeted advertising capabilities.
4. How We Use Your Personal Information
• Fulfilling Orders & Service Delivery: Processing payments via Shopify Payments, shipping orders from our Irish fulfillment center to Canadian addresses, issuing tracking information, and managing return or exchange requests under our 30-Day Return Policy.
• Marketing & Direct Communications: Sending promotional updates, product drops, or special offers by email in compliance with Canada’s Anti-Spam Legislation (CASL). You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any message or contacting us directly.
• Security & Fraud Prevention: Verifying transactions, protecting against unauthorized account access, and screening orders for potential risk or fraudulent behavior.
5. Cookies and Tracking Technologies
We use cookies and similar automated tracking tools to maintain store features, remember your shopping cart items, measure site performance, and customize your experience.
For detailed technical descriptions of cookies deployed via Shopify, please consult Shopify’s Cookie Policy. You can manage or disable cookies through your browser settings; however, disabling certain cookies may impact the site's functionality or prevent you from placing an order.
6. How We Disclose Personal Information
In limited circumstances, we disclose personal information to trusted third-party service providers for legitimate business purposes:
• Service Providers: Logistics carriers (Canada Post, international postal networks), payment gateways, data analytics providers, and IT/hosting suppliers.
• Platform Providers: Shopify Inc., which stores data securely on global servers to support store infrastructure.
• Legal & Regulatory Compliance: When required by law, legal proceedings, search warrants, or court orders, or to protect our legal rights, property, and user safety.
We do not sell your personal information for monetary compensation.
7. Cross-Border Data Transfers
Because Nextria operates from Ireland and utilizes global technology platforms (including Shopify), your personal information will be transferred, processed, and stored on servers located outside of Canada (including in Ireland, the European Union, and the United States).
By using our site, you acknowledge that your personal information may be subject to the laws of foreign jurisdictions, and may be accessible to foreign law enforcement, courts, or national security authorities under foreign legal orders.
8. Data Retention and Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, collection, use, disclosure, copying, or modification.
However, no method of transmission over the Internet is 100% secure. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable tax, legal, or accounting laws.
9. Your Privacy Rights (Canadian Residents)
Under Canadian privacy laws (including PIPEDA and applicable provincial privacy legislation such as Quebec's Law 25), you have specific rights regarding your personal information:
• Right of Access: You have the right to request access to the personal information we hold about you and receive information regarding how it has been used or disclosed.
• Right to Accuracy & Correction: You have the right to request corrections to any inaccurate, incomplete, or outdated personal information.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
• Right to Deletion / Erasure: In certain jurisdictions (such as Quebec), you may request the deletion or anonymization of your personal information when the purpose for its collection has expired.
To exercise any of these rights, please contact our Privacy Officer at contact.nextria@gmail.com.
10. Children's Privacy
Our Site and Services are directed strictly at individuals who have reached the age of majority in their province or territory. We do not knowingly collect personal information from children under 14. If you believe a minor has submitted personal information to us, please contact us immediately so we can remove the data.
11. Contact Us & Privacy Requests
If you have questions, concerns, or complaints regarding our privacy practices, or if you wish to submit a privacy request, please contact our Privacy Officer:
• Privacy Officer Email: contact.nextria@gmail.com
• Business Address: Moneyguyneen, Kinnitty, County Offaly, Ireland